District sales manager
Company: Sysco
Location: Miami
Posted on: September 28, 2024
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Job Description:
Who We Are: Guest Worldwide is a global collective of dynamic,
industry-leading companies with more than 40 years of unparalleled
experience serving the unique needs of diverse markets in every
corner of the world. From providing full-spectrum hospitality and
distribution solutions at Guest Supply and manufacturing
award-winning personal care amenities at Gilchrist & Soames, to
manufacturing versatile and innovative product assortments that
create smarter textile solutions at Manchester Mills, we re proud
to provide products to more than 25,000 hotels in over 100
countries. Guest Worldwide is a wholly owned subsidiary of Sysco an
industry leading, global food and beverage distribution company,
employing thousands of employees worldwide and home to the 13th
largest sales organization in the world. Learn more by visiting
www.guestworldwide.com JOB SUMMARY The District Sales Manager (DSM)
provides leadership, strategic planning and monitors all sales
activities of Territory Managers (TMs) for assigned districts to
ensure the team achieves maximum profitability and growth in line
with the Company s vision and goals. The DSM establishes and
jointly builds strategic plans with Regional Sales Vice President
to increase sales revenues from current clients and new client
acquisitions. RESPONSIBILITIES Establish sales objectives by
forecasting and developing annual sales quotas for districts and
territories. Work closely with TMs (territory managers) to project
expected sales volume and profit for existing and new properties.
Ensure that plans are followed by TMs (territory managers) to
ensure all goals are met. Assign and/or reassign accounts as
necessary. Spearhead the recruitment, motivation, development of
TMs (territory managers) for the assigned district and instill a
culture of accountability, performance-based management, teamwork,
and other best practices to achieve the goals of the organization.
Monitor, evaluate and provide feedback to TMs (territory managers)
on progress towards goals. Coach and develop TMs (territory
managers) in balancing the delivery of high productivity, quality
and customer service. Participate in staff selection, performance
and compensation evaluations, corrective action and terminations,
as necessary. Promote continuous training and development of
associates. Lead and facilitate change management in support of
organizational goals. Consult with Human Resources Department as
appropriate. Work directly with the TMs (territory managers) and
customers in the field by assisting on sales calls while providing
constructive feedback to further develop the skill sets of each TMs
(territory managers). Oversee training and educational programs for
TMs (territory managers). Participate in major client presentations
and discussions to ensure best in class customer service. Work with
all operating divisions that support the sales organization to
create and ensure a collaborative work environment. Increase sales
through account penetration by analyzing current sales and volume,
planning sales calls and following up. Utilize product knowledge,
ROI and analytical research tools (i.e., Phocas, GForce, and
Salesforce.com) and sales training resources to effectively target
new prospects and opportunities. Maintain, build, and expand
customer relationships. Regularly interact and communicate with
various internal departments to provide vital information that may
be necessary for servicing the customer. This may include advance
notification to Merchandising changes, increased or decreased
product movement, new business, changes in proprietary product or
other related information. Provide advance notification to
Operations about new customers or any other changes that may affect
customer orders or delivery. Continuously monitor assigned accounts
and take corrective action, as needed, to maintain and improve
overall customer satisfaction. Immediately notify the management
team if an existing account is in jeopardy of discontinuing service
or issues remain unresolved regardless of attempts to correct the
situation. Work with accounts receivable to ensure customers pay
invoices within agreed-upon terms. QUALIFICATIONS Education
Bachelor s degree in Sales, Marketing or Business Experience 3 - 5
years of sales management experience in the B2B market segment
preferred. 2 3 years of field sales experience Experience in
managing a remote sales team is preferred. Professional Skills
Excellent communication (verbal and written), interpersonal and
professional interactive skills are necessary to perform at a high
degree of proficiency. Ability to communicate clearly through email
and telephone. Ability to effectively present information and
respond to questions from clients, management and associates.
Capable of working with others proactively and constructively.
Strong leadership skills, including the ability to mentor and
develop individuals and teams. Able to engage and lead team
discussions and meetings. Understand team dynamics and works well
within a team structure. Collaborative management style. Delegates
responsibilities effectively. Recognizes and acknowledges the value
others bring to the organization. Exhibits a high level of trust
and accountability. Excellent listening, presentation, negotiation,
and closing skills. Strong understanding of financial concepts,
including pricing and forecasting. Respond promptly to customer
needs. Solicit customer feedback to improve service. Respond
promptly to requests for service and assistance as needed. Ability
to prioritize and manage multiple priorities/deadlines. Uses time
effectively. Identifies and resolves problems promptly. Gathers and
analyzes information skillfully. Develops alternative solutions.
Displays willingness to make decisions. Exhibits sound and accurate
judgment. Makes timely decisions. Tactfully approaches others.
Reacts well under pressure. Accepts responsibility for your
actions. Follows through on commitments. Goal-oriented and driven
self-starter who can work independently within a team environment
and strives to the best. Computer literacy includes maintaining a
customer database, internet navigation and use of MS Office (Word,
Excel, PowerPoint, Access, and Outlook). Familiarity with Phocas,
Gforce, Box, Salesforce.com and PeopleSoft a plus. Physical Demands
Regularly required to sit, stand, walk and use hands and fingers to
operate a computer keyboard, mouse, and telephone to talk and hear.
Frequently required to sit and reach with hands and arms. Must
occasionally lift and/or move up to 20 pounds. Work Environment
Depending on the assigned territory, the district sales manager may
work in a normal office environment or work from a remote
home-based office. The noise level in the work environment is
usually moderate. This management position demands travel to and
from Territory Managers, customers and prospects in the assigned
region as needed. There is overnight travel required as deemed
necessary and specifically pertains to company events, district
meetings, training sessions, vendor fairs, and client appointments.
May be required to utilize personal vehicles for business travel
that may result in long periods of sitting. Must maintain a valid
driver's license with a driving record that meets company minimum
standards for travel throughout the assigned district to service
customers and call upon prospects. If working remote, you must have
required software to ensure timely communications and have a
dedicated workspace free of any distractions and participate in
customer or conference calls in a business-friendly environment.
This position may require evening and weekend work depending on
customer needs.
Keywords: Sysco, Boca Raton , District sales manager, Executive , Miami, Florida
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